Frequently asked questions
What is meant by virtual support?
Virtual support involves providing support services to businesses by working remotely for them, through the wonders of wireless service and technology. Our virtual support services include, but not limited to business administration, email handling and management, presentation design, social media management, content management, and editorial services, online research, event planning, graphics designing, documents design and formatting, designing forms and templates, secretarial work, and more.
How does a business benefits from virtual support?
A business enjoys dedicated employee support and get things done virtually at a fraction of the cost of hiring a full-time employee as there are no overheads, office equipment costs, sick leaves, holiday pay, and superannuation involved.
Through virtual support, business owners or managers are able to free up their time by delegating back-office tasks. Therefore, more time is spent on building the business and achieving goals.
Virtual support services are provided by professionals and helps a business enhance its operational productivity by getting things done right the first time and at the right time.
Enhanced customer experience
Higher productivity and delegation of back-office tasks to experienced specialists enable a business to enhance its customer experience in terms of improved response time and service quality.
How is Winowin Consulting different from other virtual service providers?
1. We bring skill-sets and valuable experience to enrich your business through one-on-one collaborative relationship of ongoing business support. Our goal is to meet your needs virtually in the best way possible.
2. We are real people with real solutions. We believe in building long term relationship with our clients through an open and honest dialogue to ensure that we generate results that meet your expectations and business support needs effectively and efficiently.
3. Our approach is 'creativity and innovation' driven which allows us to take your business to the next level
4. We genuinely care about our clients and make sure that our collaborative relationship enables you to achieve your business objectives. We just love sharing success with our clients.
5. Our ultimate goal is to add value to your business through virtual support and help you grow and generate quick results.
How can I get virtual support for my business?
It is a simple 4 step process:
1. Book a free initial consultation with us and let us know about your support needs. This is an obligation free call and can be made over the phone (Australian clients) or on Skype/Zoom (international clients).
2. We prepare an effective virtual support solution to meet your business support needs and send you a proposal for you to look at.
3. On acceptance, we send you a contract and invoice you for an upfront.
4. Service begins as soon as the payment is received